Providing Clinical Telemental Health Services to Florida and North Carolina Residents
During the COVID-19 pandemic, in-person office visits have been discontinued. All appointments are virtual at present. In-person sessions will resume when restrictions are lifted, however, virtual appointments will continue to be available
Packages are available if your need for therapy will involve frequent visits during the initial period of counseling.
Virtual sessions make it easy to maintain a flexible schedule, so office hours are designed for your convenience. The late afternoon and evening appointments are most popular and fill up quickly. Saturdays are available too. We like to take a break on Sundays and Mondays so don't take appointments at that time. Otherwise, flexibility is maintained in scheduling appointments to meet your needs.
10:00 am to 7:00 pm Tuesday - Friday
10:00 am to 2:00 pm Saturdays
Whispering Hope does not participate with any insurance providers and is considered an out-of-network provider. It is not possible to keep your medical information confidential from an insurance company and a diagnosis is required for reimbursement. Most clients do not meet full criteria for a psychiatric disorder, therefore, those who do not meet the criteria for a diagnosable mental illness are not covered by insurance. Insurance also limits the frequency and length of your sessions. The insurance company controls how long your sessions are and how many sessions you are allowed each year. Also, couples counseling is not covered under insurance.
At your request, we will bill your insurance company as an out of network provider. However, it is up to you to contact your insurance provider to learn about your coverage, mental health benefits and coverage amount provided per therapy session along with all other pertinent information.